Due to the nature of our products, WE DO NOT ACCEPT RETURNS/EXCHANGES OR MONEY BACK on all items purchased though our online store

1. Our Online Store:

Received a faulty item?

We are committed to customer satisfaction and really sorry to hear this! In the unlikely event that you have received a faulty or damaged item, please get in touch with our support team here within    7 days of the purchase date. We will will do our best to resolve that matter as quickly as possible.

In the event that you have received a faulty item, please contact us immediately with the following information:
   * Your order number
   * Which item(s) is/ are damaged
   * Photographic evidence and description

Please do not send back the damaged goods, unless advised by a member of our support team, it may result in a slower resolution time. Unless proof of damage has been verified by a member of the support team, we cannot action a replacement.

Unfortunately we are unable to offer any returns or exchanges for any other reasons.

2. Woolworths contact store purchased from directly

3. ⁠ Arc stores contact store purchased from directly